What are credits

Credits are how you pay for Anyza's paid features. You use one balance across the whole family: Market, Club, Events, Pay and the Help assistant. Browsing, buying on the Market and joining communities on the Club are free.

Anyza never takes a percentage of your sales or tickets. You only pay credits for the services you use, per day or per action.

Simple rules

• One balance for every site, tied to your Anyza account. Same login everywhere.
• Credits aren't money. They don't earn interest, can't be withdrawn or refunded, and only pay for Anyza services.
• They can't be transferred, except as a super chat sent with credits during a live.
• Daily usage is charged once a day, at the closing of the previous day. One-off actions (a robot post, a ticket, a cover) are charged when they happen.

Free credits: welcome and monthly bonus

• Welcome: every new account gets 1,000 credits. They don't expire.
• Monthly bonus: if you were active in the last month, you get up to 100 credits a month. It stops adding once you have 1,000 bonus credits sitting in your balance.

Bonus credits and purchased credits

Your balance has two parts, but you see one number:

• Bonus credits: welcome, monthly bonus, campaign promo codes marked as bonus only, and super chats you receive.
• Purchased credits: top-ups, referral credits, coupons issued by Anyza and most promo codes.

Bonus credits are used first. Your Credits page shows "includes N Anyza bonus credits (used first)", and the statement has a Bonus part column.

A few things only accept purchased credits:

• Changing a Club community's address (100).
• Receiving a Club community that someone hands over to you (500).
• Sending a super chat with credits. The person who receives it gets bonus credits, which they can't send on as a super chat.

What uses credits today

Market

• Live listing, personal account: 1 a day.
• Business store activation: 100 each time you activate it.
• Live Business store listing: 2 a day.
• Featured days on the calendar, per day. Personal account: listing's category 5, parent category 10, main category 20, home page 40. Business store: 3, 6, 12 and 24.
• Live store showcase: 100 per started hour.
• Super chat paid in crypto: 1 credit from the sender, for the highlight.

Club (paid by the community owner)

• Public community: 1 a day. Private community: 2 a day.
• Subscriber-only topics: 1 a day per community, however many you have. Same for subscriber-only rooms and subscriber-only lessons.
• Every 10 active subscribers: 1 a day.
• Automatic translation: 1 a day per language.
• Extra file space: 3 a day per GB above the free 500 MB.
• Video library: about 10 credits per GB per month for storage (1 a day for every 3 GB) and 1 per hour watched.
• Robot post: 5 each.
• Message to members: 1 per 10 people who receive it, minimum 5. The automatic email summary costs the same.
• AI cover: the first 3 of each community are free, then 5 each.
• Community address change: 100 purchased credits. Name change: 100 credits, reserved while moderation reviews it and returned if it's declined.
• Receiving a community handed over to you: 500 purchased credits.
• Short videos (clips): 5 per published video, paid by whoever posts it, not by the owner.
• Super chat paid in crypto: 1 credit from the sender.

The owner follows all of this in Settings → Credit usage. See Credit usage.

Events (paid by the organizer)

• Paid event: 20 when you publish it.
• Paid ticket issued: 3 each.
• Free event: nothing up to 100 attendees, then 1 per extra attendee.

Pay

• 3 credits per recognized payment, paid by whoever receives it. A charge that expires unpaid costs nothing.

Help assistant

• The first 20 questions are free. After that, 1 credit unlocks 20 more. The assistant asks before charging.

The current prices are always on the pricing page.

Where to check

Open Credits in your Anyza account. You see your balance, how long it lasts at your current pace, the usage of the last 30 days, the top-up box, the I have a code field and See full statement.

The statement lists every credit in and out, with filters by month, date range, in/out and a search box. Download CSV exports it.

Common questions

Do I need to top up before I start? No. The 1,000 welcome credits cover a lot: for example, a public community for months, or a Business store with a few listings for weeks.

Can I get my credits back as money? No. Credits only pay for Anyza services.

Why did a feature say I need purchased credits? Some actions (address change, receiving a community, super chat with credits) can't be paid with bonus credits. Top up and try again.

Tips

• Check "lasts about N days" on your Credits page after turning on something new.
• Invite people with your link. You can earn credits when they top up or become creators. See Creator referral.

Related: Buy credits · Low balance, zero balance and lockout · Credit usage in the Club